What You Can Expect From Us

What You Can Expect When You Choose Connect Heating, Air, Plumbing, Electrical & Refrigeration

Your children won’t “learn new words” from our “family friendly” technicians

We employ only craftsmen who are not only highly skilled and technically qualified, but who also are a pleasure to have in your home. Each technician is instilled with a sense of pride in the company and they act in a professional and polite manner. Furthermore, they will either cover the floor where they work, walk with drop cloths or runners, or wear floor savers. And, when they are finished, they will clean up their work area instead of leaving the mess as others do.

Practical advice & suggestions

The precision tune-up specialist who maintains your equipment will thoroughly check it for safety and operational efficiency, tune it up for maximum fuel efficiency, and inspect it for potential faults. This saves you money by reducing your fuel bill, by avoiding costly breakdowns, and by prolonging the life of your equipment.

What Our Customers Say About Us

We recently had Connect come out to check some electrical issues. They were very professional and thorough and discovered faulty wiring in an electrical socket which had caused overheating which would’ve led to an electrical fire. Their thoroughness saved us from a much more serious problem. We’ve really enjoyed working with Connect.

This team gets the job done and done well. And when vendor problems occur, they do not try to pass the buck. They stay on top of it until the work is done well!

I have used this company several times and ever time these guys are on time do a great job at s fair price. Their technicians always polite professional and our top-notch people. they always get the job done right and truly make sure you're happy with the service.

I would and will recommend connect to everyone. They were prompt, polite, and went over and beyond when doing my complete home repipe. I got bids from several of the “big plumbing companies “ they sent out salesmen not a plumber. Sean was knowledgeable, and I felt confident after his bid. Jose and Ethan were polite and answered any questions I had. I’m not finished with my remodel, I guarantee I will call them back for my new shower.

Schawn did an amazing job adding an additional water heater to our home! He had to move the water softener to make it fit. His attention to detail, cleanliness and care were very evident in his work. We would highly recommend connect for any work needed in Your home!!

It was easy to set up an appointment online. Communication was excellent, I received confirmation of my appointment immediately and another the next day. The day of my appointment I received a call from Schawn, saying he was available earlier than my appointment time, and asked if that would be ok. I actually had another company that was supposed to show up at that time and didn’t. Schawn was friendly and professional. He answered all of my questions and addressed all of my concerns without making me feel dumb. He was very respectful. I did not feel like he was gouging me with the price in the estimate, he did not give me a long list of extras that I don’t need just to fatten his wallet. I think the estimate is fair and I hope to begin my project soon! Thanks Schawn!!!

Multiple payment options for your convenience

When the job is finished, you have the option of paying by any of the following:

Cash
Check
Use a Credit Card
Use Your Debit Card

If you are in need of major repairs or just want to upgrade your existing equipment, we have financing options available with approved credit.

You’ll have peace of mind knowing that we comply with all codes, licenses and laws

Don’t fall into the trap of hiring a company that is able to offer a cheaper price because they operate without a license, don’t ‘pull’ required permits, or don’t carry adequate insurance. Connect Heating, Air, Plumbing, Electrical & Refrigeration is a licensed contractor and obtains all municipal and state permits as required. Connect Heating, Air, Plumbing, Electrical & Refrigeration is insured for Workers Compensation and for liability insurance.

Compliance with codes and adequate insurance is important to you for liability reasons. If a worker is injured and the contractor is not insured, you can be held liable. Or, if there is an insurance claim due to a fire or an accident that is related to unlicensed work or work for which no permit was obtained, your insurance company may dispute the claim. You also want to avoid questions related to workmanship when you sell the house, which may end up costing you more than the original repair to correct.

With Connect Heating, Air, Plumbing, Electrical & Refrigeration, you have peace of mind knowing that you are not dealing with a ‘fly-by-night’ company that can leave you ‘hung out to dry’.

You have access to the best products and services because of our national affiliations and professional involvement

Connect Heating, Air, Plumbing, Electrical & Refrigeration is an active member of multiple trade associations composed of the best heating and cooling contractors in the country. Out of these groups, Connect Heating, Air, Plumbing, Electrical & Refrigeration has access to the best products in the country, cutting edge techniques and technology, and the best practices and training in the industry.

Ongoing safety training and rigorous employment screening help ensure your family’s safety

When you invite a company to come into your home, you make yourself, your family, and your belongings vulnerable. Connect Heating, Air, Plumbing, Electrical & Refrigeration takes this responsibility very seriously, which is why the technicians we hire are subjected to rigorous screening. The bottom line is that the only people who are hired are people that the owners and managers would feel comfortable having in their own homes with their wives and children present.

You can save money with discounts on repairs and reduced energy use

Connect Heating, Air, Plumbing, Electrical & Refrigeration has customer discount programs available for you when you have your equipment maintained annually called our Connect Comfort Club.For a low annual rate, you will receive Priority Service, Discounted Rates and Special Savings plus a precision tune-up and safety check at the end of the agreement. This is a tremendous savings because you get all the discounts and benefits of the program plus the benefits of annual maintenance all for less than what you pay for a precision tune-up and safety check!

In many cases the discounts and energy savings add up to more than the price of the Connect Comfort Club. When you think about the peace of mind that you will have in knowing your equipment has been checked for safety, proper operation and potential mechanical problems, the Connect Comfort Club is a fantastic value.

A special low monthly payment option is also available to make it an even better value.

You can get service when you need it because of our focus on service instead of the easier new construction.

In order to make certain that we have technicians available to meet your service needs when you need them, Connect Heating, Air, Plumbing, Electrical & Refrigeration focuses on repair services and replacing equipment that breaks down rather than spreading itself too thin and getting involved in new construction. This commitment of time and resources means that when you have a problem, a repair specialist will be available to fix it.

Ongoing technical training + Experienced supervision + Office support = Top service for YOU

Our company is committed to the technical excellence of the service we provide you and, therefore, require our ‘champion’ technicians to attend regular training sessions. Besides the technician who actually does the repair, Connect Heating, Air, Plumbing, Electrical & Refrigeration has highly competent and experienced field supervisors who, although you may never see, provide valuable backup to the technician. So, should a second opinion ever be required about a technical question, you don’t have to worry because the technician has highly qualified expertise to bring to each call.

Also, additional backup is available in the office to support the field technician on your job. Should a question arise about prior work performed for you, or if a part needs to be special ordered, the technician needs only to call to access that help.

When you combine all of this with the thoroughly stocked service vehicles, the cutting edge communication technology, the ‘family friendly’ service people and the rigorous employment screening, you can understand why we call the person who we deliver to your door a ‘champion’ technician.